Your garage door may be disconnected from the opener.
My genie garage door remote is not responding.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
The transmitters remotes will not work to close the garage door.
Remote batteries are depleted.
Do you remember the last time you replaced the batteries in your opener remote.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
To be sure that the batteries are always good use name brand quality batteries instead of discount brands.
See your owner s manual for more details.
If this is the reason you will need to reengage the carriage.
The most common cause of garage door remote control failure are weak or dead batteries.
You will find that the door will only move an inch or so in the close direction and reverse.
Check that the emergency release cord has not been pulled.